FREE USA Shipping
(For International Shipping Info Click Here)
Orders shipping inside of the United States (all 50 States) enjoy FREE Shipping and if required FREE Return Shipping and FREE Exchange Shipping! You can choose to have your order shipped by either UPS® Ground or USPS® Priority Mail at checkout. Expedited shipping is also available, see below for more information.
USA Returns & Refunds Policy
You may return undamaged items that are in new, unused condition within 90 days of delivery for a full refund. We pay the return shipping costs either if you want to exchange for something else or simply get 100% money back, no questions asked. We actively encourage you to try any product on the site in your home.
If the product does not meet your expectations we will gladly issue you a full, 100% refund.
For returns, please follow the instructions by CLICKING HERE FOR THE RETURN FORM
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Return Exchange / Refund Update
If you would like an update of where in the process your return/refund/exchange is please fill in this quick form.
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How Quickly Do you Ship? When Will I Get My Order?
Depending on the sales volume on any given day, orders are normally processed for shipment within 48 hours. Your shipping label and tracking will go live before you package actually moves, so give it a day or so for the tracking to catch up.
Depending on what part of the country in which you live, delivery times can take up to 8 - 10 business days. Sometimes, severe weather can also cause a delay. If you have not received your order within 14 days and there is no tracking available on the site please do call 1-800-750-6729.
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Expedited Shipping
Expedited shipping is available when needed. Please note that there is an additional cost for this service dependent upon how quickly you require your order.
Expedited orders will ship the following work day* at the level of service you require.
Please note UPS does not count weekend days when calculating delivery times.
Next Day Air Examples
• Ordered on Wednesday, shipped on Thursday, delivered on Friday.
• Ordered on Thursday, shipped on Friday, delivered on Monday.
2 Day Air Examples
• Ordered on Wednesday, shipped on Thursday, delivered on Monday.
• Ordered on Thursday, shipped on Friday, delivered on Tuesday.
USPS Priority service is a more affordable expedited shipping option that can often save money and may deliver on Saturdays. However it should be noted that the service level is not guaranteed by the US Mail.
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*Emergency Shipments
If you have an emergency shipment that needs personal attention please call 800 750 6729. We will make every effort to accommodate your needs and get the order shipped the same day Next Day Air. An example of an emergency shipment might be that it is Thursday and you need shoes for yourself or a relative leaving hospital on Friday. Please use this service appropriately.
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Our Shipping Goal
Regardless as to the level of shipping service you choose, it is our goal to get your order to you as quickly as possible.
International Shipping
Pedors.com is pleased to ship worldwide through UPS / DHL.
Simply add any items you wish to purchase in your shopping cart and choose the level of service you require at checkout.
You will prepay duties and taxes when you checkout and there will be no additional funds collected upon delivery.
This ensures that:
a) There are no extra cost-surprises on delivery
b) The package gets to you in a timely mannner and is not delayed at the border
What International Orders Qualify to Be Returned?
Pedors.com items may be returned within 30 days of the original order delivery date.
How Do I Process a Return for International Orders?
To process your International Return, simply fill out the returns form here. We will send you instructions of where to send your return. Return shipping costs are paid for by the customer.
Do I get a free exchange?
Unfortunately due to the costs involved with shipping and duties we can't offer that service to international customers. This policy applies to Canadian shoppers too.